Safety and enforcement

Penalties and appeals

How we respond to breaches, strikes and how to appeal.

We look at how serious the breach is, whether it was a mistake, and your history. This table is a guide, and we can go further if a case calls for it.

SeverityExamplesUsual result
CriticalChild sexual content, sexual deepfakes of real peopleImmediate removal, account closed, earnings withheld, reported where the law requires. No appeal restores the content.
HighPornography, deceptive deepfakes, fraud, faking views or unlocksRemoval, with features limited or the account closed. Related earnings withheld.
MediumInfringement, unlicensed likeness, hate, harassmentContent removed. Repeat cases lead to account closure.
LowMisleading thumbnails, wrong genres, duplicatesContent removed or a request to fix it.

Strikes

  • We can give your account a strike when you break these rules, usually along with removing the content.
  • We’ll tell you the reason in Messages.
  • Strikes don’t expire on their own. We remove one if your appeal succeeds.
  • Three active strikes can lead to your account being limited or closed. Critical breaches don’t need three.

Messages from us

We may message you about your account or content in Messages, and you can reply there. Check it regularly, because we don’t currently send these by email.

Appeals

Where we can, we’ll tell you why we acted. If you think we got it wrong, send us a message in Messages and include any proof you have.