Reference
Error messages
What common messages mean and how to fix them.
| Message | What to do |
|---|---|
| An upload is already active. Resume or cancel it. | Finish or cancel the current upload. |
| Daily upload quota reached. | You’ve hit 20 GB in 24 hours. Try again later. |
| Select the original file to resume, or cancel the saved upload. | Pick the same file you started with, or cancel the upload. |
| Uploaded size mismatch. | The file didn’t arrive intact. Upload it again. |
| Become a creator in Account first. | Turn on creator mode in Account. |
| Payout requests aren’t open yet. | Nothing to fix. Your balance keeps building. |
| Add a payout method first. | Add PayPal or Wise in Payouts. |
| Your available balance is below the minimum payout. | Wait until $50.00 is available. |
| You already have a payout in progress. | Wait for it to be paid or rejected. |
| Delete your series first. | Delete your series before you stop being a creator. |
| You have an unpaid balance. Contact Support so it can be settled first. | Send us a message in Messages. |